Last Updated: April 21, 2025
Welcome to OsaBox HR. These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and OsaBox Limited ("Company", "we", "us", or "our"), concerning your access to and use of the OsaBox HR platform accessible at osabox.co and all related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you may not use our Services.
By using the Services, you represent and warrant that you: (1) are at least 18 years of age; (2) have the legal capacity to enter into this agreement; and (3) agree to comply with these Terms of Use.
Throughout these Terms of Use, the following terms have specific meanings:
"Account" refers to your registered user account with OsaBox HR.
"Client" refers to the business or organization that purchases a subscription to the Services.
"Content" refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials that are uploaded, posted, provided, or otherwise transmitted through the Services.
"Personal Data" refers to any information relating to an identified or identifiable natural person as defined under applicable privacy laws.
"Subscription Plan" refers to the specific package of Services that a Client selects and pays for.
"User" refers to any individual who accesses or uses the Services, including Clients and their authorized employees.
To access certain features of the Services, you must register for an account. When you register, you must provide accurate, current, and complete information. You agree to update your information as necessary to maintain its accuracy.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:
If you register as an administrator for a Client, you represent and warrant that you have the authority to bind the Client to these Terms of Use. You are responsible for managing user access and ensuring that all users comply with these Terms of Use.
We offer various Subscription Plans with different features, limitations, and pricing. The specific details of each Subscription Plan are described on our website or provided to you during the subscription process.
We may offer a free trial period for certain Subscription Plans. At the end of the free trial period, you will be automatically charged for the Subscription Plan unless you cancel before the trial period ends.
You agree to pay all fees associated with your Subscription Plan. All payments are non-refundable unless otherwise specified in these Terms of Use or required by law. Fees are exclusive of all taxes, which you are responsible for paying.
We will bill you on a recurring basis based on your selected Subscription Plan (monthly, annually, or as otherwise specified). You authorize us to charge your payment method for the applicable fees at the beginning of each billing cycle.
We reserve the right to change our prices at any time. If we change the pricing for your Subscription Plan, we will provide notice of the change through the Services or via email at least 30 days before the change takes effect.
You may cancel your subscription at any time through your account settings or by contacting our support team. If you cancel, you may continue to use the Services until the end of your current billing period, after which your access will be terminated.
OsaBox HR is a human resources management platform that provides tools for employee management, payroll processing, attendance tracking, performance evaluations, and other related functions. The specific features available to you depend on your Subscription Plan.
We strive to make the Services available 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted access to the Services and reserve the right to temporarily suspend access for maintenance, improvements, or other reasons.
We provide technical support as described in your Subscription Plan. Support may be provided through various channels including email, chat, or phone.
We reserve the right to modify, update, or discontinue any aspect of the Services at any time. We will make reasonable efforts to provide notice of material changes to the Services.
We collect and process Personal Data in accordance with our Privacy Policy, which is incorporated by reference into these Terms of Use. By using the Services, you consent to the collection, use, and sharing of your data as described in our Privacy Policy.
As a Client, you retain ownership of all Content that you upload, store, or process through the Services. You grant us a non-exclusive, worldwide, royalty-free license to use, copy, transmit, store, and backup such Content solely for the purpose of providing the Services to you.
We implement reasonable security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your data for as long as necessary to provide the Services and as required by law. Upon termination of your account, we will delete or anonymize your data within a reasonable time, except as required by law or for legitimate business purposes.
If required by applicable law, we will enter into a data processing agreement with Clients that governs the processing of Personal Data.
The Services, including all content, features, and functionality, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.
Subject to these Terms of Use, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your internal business purposes during the term of your subscription.
If you provide feedback, ideas, or suggestions regarding the Services ("Feedback"), you grant us an unrestricted, perpetual, irrevocable, non-exclusive, fully-paid, royalty-free right to use the Feedback for any purpose without compensation or attribution to you.
When using the Services, you agree to:
You agree not to use the Services to:
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE, OUR AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) ANY CONTENT OBTAINED FROM THE SERVICES; OR (D) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
IN ANY CASE, OUR AGGREGATE LIABILITY UNDER THESE TERMS OF USE SHALL NOT EXCEED THE AMOUNT YOU HAVE PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless us, our affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from: (a) your use of the Services; (b) your violation of these Terms of Use; (c) your violation of any rights of another; or (d) your Content.
These Terms of Use will remain in full force and effect while you use the Services or maintain an account.
You may terminate these Terms of Use at any time by canceling your subscription and ceasing to use the Services.
We may terminate or suspend your account and these Terms of Use immediately, without prior notice or liability, for any reason, including if you breach any provision of these Terms of Use. Upon termination, your right to use the Services will immediately cease.
Upon termination, all provisions of these Terms of Use which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Following termination, we may retain your data as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and protect our legal rights. We will provide you with an opportunity to export your data before it is deleted, in accordance with our data retention policies.
We reserve the right to modify these Terms of Use at any time. If we make material changes to these Terms of Use, we will provide notice through the Services or via email at least 30 days before the changes take effect. Your continued use of the Services after the effective date of the revised Terms of Use constitutes your acceptance of the changes.
These Terms of Use shall be governed by and construed in accordance with the laws of Zambia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms of Use will not be considered a waiver of those rights.
Before filing a claim against us, you agree to attempt to resolve the dispute informally by contacting us. We'll attempt to resolve the dispute informally by contacting you through email.
If the dispute cannot be resolved informally, you and we agree to resolve any dispute arising from these Terms of Use through binding arbitration in accordance with the rules of the Chartered Institute of Arbitrators Zambia Branch.
The foregoing does not apply to claims for injunctive relief or claims regarding intellectual property rights, which may be brought in any competent court having jurisdiction.
ANY PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION.
If any provision of these Terms of Use is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.
If you have any questions about these Terms of Use, please contact us at:
Email: info@osabox.co
Address: 74A, Sichizya Road, Lusaka, Zambia